Legal information
Terms and conditions
The terms that apply to your shipment depend on the country it leaves from and on the ThePackengers entity handling it. Select the country concerned to read the document currently in force.
France
ThePackengers SASTransport, packing, storage and logistics services performed by ThePackengers from or to France.
Conditions générales de venteGeneral Terms and Conditions of SaleUnited Kingdom
BIFA Standard Trading ConditionsServices performed in the United Kingdom are governed by the Standard Trading Conditions 2025 of the British International Freight Association.
BIFA Standard Trading Conditions 2025United States
ThePackengers, Inc.Surface, air and ocean transportation performed in the United States, together with ancillary services (pick-up, packing, crating, short-term storage).
Terms and Conditions for U.S. TransportationSpain
ThePackengers SASGeneral terms and conditions of sale applicable to services performed from or to Spain.
Condiciones generales de ventaGeneral Terms and Conditions of SaleItaly
ThePackengers SASGeneral terms and conditions of sale applicable to services performed from or to Italy.
Condizioni generali di venditaGeneral Terms and Conditions of SaleLast updated 8 October 2026
Not sure which terms apply to your shipment? Write to us and we will confirm before you book.